Oracle Applications Technical Consultant

  • Location:

    S. W. England, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Up to £0.00 per annum

  • Job ref:

    BBBH110419_1568364013

  • Published:

    10 days ago

  • Duration:

    6 months

  • Start date:

    asap

  • Client:

    Undisclosed Company


My client is looking for an Oracle Technical Consultant with experience of Oracle Apps, HR , Payroll in particular

The HR and Payroll Functional Support Team within ISS provide expert functional support for all the application components of the Oracle E-Business Suite. This position is for an experienced hands-on HR/Payroll Functional Analyst.

The role provides:

  • system support, investigation and technical resolution of Incidents and Problems
  • development of system changes and enhancements in liaison with internal and external clients
  • implementation of solutions into Production systems, via change management and system release processes
  • documentation, testing and handover of solutions to appropriate teams within ISS and Service Delivery
  • functional support and guidance for HR and Payroll Service Delivery, particularly in terms of client policy and legislative (eg Pensions and Tax Year End) system changes.

Systems include:

  • Oracle E-Business Suite (HR, Payroll, Recruitment, Learning Management, CRM, Finance, Procurement, Projects and Grants)
  • Oracle Business Intelligence Enterprise Edition

Supporting all controlled system instances (ie Production, UAT, Training and other relevant instances). Jointly responsible with all other support team members for data security and integrity and be pro-active in identifying opportunities to maximise benefits from applications.

Individual:

Incident Management

  • investigation of system issues to determine type of problem and appropriate resolution
  • liaison with other ISS Teams (DBAs, Technical, Testing, Finance & Procurement) where appropriate, to resolve system problems
  • implementation of fixes, adhering to change processes
  • maintenance of incident management system, tracking incident progress.

Change Management

  • provide expert advice on system functionality to key stakeholders (e.g. Clients, Service Delivery and Training Team)
  • provide functional and technical analysis/specifications for system changes and enhancements
  • development, configuration and deployment of changes, following change processes and release schedules
  • handover change to key stakeholders.

Service Management:

  • take responsibility for understanding KPI's and Service Levels and focus effort on exceeding them
  • use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles
  • build excellent relationships with all stakeholders and ensure that the services delivered meet their business needs.
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