Operations Support Engineer

  • Location

    Montrose, Angus

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    James Doherty

  • Contact email:


  • Job ref:


  • Published:

    9 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Start date:


Role Summary:

The operations support team support the Projects engineering teams, manufacturing and Sourcing teams by investigating and finding solutions for any work in progress issues on materials, parts, procedures for new equipment being processed through global manufacturing centre of excellence sites & global suppliers.


Key Activities:

Supporting all manufacturing activities across the Montrose CoE.

Giving engineering guidance on specialist machining, assembly and testing activities.

Being the first point of contact within the workshop for delivering support whenever it is needed.

Essential responsibilities:

  • Interpret customer specifications to investigate non-conformance reports
  • Investigation and disposition of non-conformance reports (GRRs) from global manufacturing centres of excellence against project & company requirements
  • Implementation of product revisions (AFCs / ECNs) identified from product non-conformance reports.
  • Identify improvements in existing products, procedures and processes and develop cost effective solutions which eliminate non-conformance reports.
  • Collaboration with product owners on product dispositions, product revisions, and opportunities for cost out as result of non-conformance reports.
  • Collaboration with manufacturing engineers, commodity managers & manufacturing technicians in the investigation & resolution of product non-conformance reports.=
  • Interpretation of priorities from daily production meetings.
  • Undertake design verification, which may include but not limited to risk analysis, failure analysis, design reviews, calculations, finite element analysis in establishing appropriate disposition of product non-conformance reports

  • Gain customer approval of non-conformance solutions.

  • Provide technical assistance & support as required up to & including completion of factory acceptance testing of Xmas tree assembly.

  • Provide technical support for EFAT / SIT activities of Well Systems.