Operations Executive

  • Location

    West London, London

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £27000 - £30000 per annum + benefits

  • Contact:

    Emily Buttifant

  • Contact email:

    Emily.Buttifant@experis.co.uk

  • Job ref:

    BBBH117025_1582735815

  • Published:

    3 months ago

  • Expiry date:

    2020-03-27

Operations Executive - Excel, Excellent Communication skills, Operations

Location: Osterley, West London

We are actively looking to secure an Operations Executive to join Experis as one of our expert consultants, delivering services to our clients.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Your key responsibilities:

This role requires a motivated, proactive and enthusiastic team member to support the delivery of Marketing & Service Operations. Providing support for a team of Operations Managers and executive's helping to support BAU work streams and project deliverables.

  • Support the delivery of operational work streams focused on Hardware Logistics, Content Delivery and manual ad-hoc business requests
  • Build basic marketing offers
  • Manage stakeholder expectations and collaborate with a number of teams both inside and outside of the business area
  • Investigate customer contacts relating to content issues and drive to resolutions
  • Support projects with manual tasking when required
  • Ensure processes are adhered to and challenge the status quo
  • Carry out e2e testing of new offers and provide feedback on issues or improvements

Your skills:

  • Numerate and ability to analyse and interpret data
  • Microsoft office experience (in particular Excel) and basic PC experience
  • Customer focused with an ability to clearly converse through written, verbal, and visual communications
  • Excellent organisation and prioritisation skills
  • A natural problem-solving mentality
  • To be flexible in times of change, stays positive and shows ability to multi task
  • Strong interpersonal skills and the ability to work with a broad range of stakeholders and teams
  • Takes responsibility and initiative for actions with the ability to work independently without supervision or guidance.

Interested candidates should submit their CV in the first instance. For more information, please contact Gemma Bent via