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NOC & SOC Capability Lead

  • Salary: £52000 - £62000 per annum + bonus + pension
  • Job type: Permanent
  • Location: Croydon, Surrey
  • Sector: Security
  • Date posted: 23/08/2017
  • Job reference: J372429A

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NOC & SOC Capability Lead

The role holder will be responsible for managing 2nd and 3rd line Network Security Live Support function for one of the UK's largest government organisations.

  • Providing our users with the tools they need to access and engage with services, including a Technology Service Desk, product portals and collaboration tools.
  • Providing professional Service Management & Integration, including effective operational control, service performance and supplier management processes.
  • Delivering the technical Service Support capabilities required to operate our platforms, applications and toolsets.
  • Maintaining the Operational Security of our live services.
  • Controlling the Service Architecture and lifecycle management of our services.
  • Providing effective Business Management to ensure that Live Services operates as a highly effective organisation.

Essential Skills & Experience

  • Technical expertise in the field of networking and network security with demonstrable experience of NOC and SOC
  • Background managing large scale teams
  • A solid breadth of technical infrastructure experience, with the ability to engage credibly with technical support team members and suppliers.
  • Experience working with data centre management and hosting
  • Proven transition management experience
  • Proven supplier management experience
  • Demonstrable line management experience is essential
  • Strong general knowledge working with IT hardware and software

ITIL foundation, or equivalent demonstrable experience desirable

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