Network Support Manager

  • Location:

    Stevenage, Hertfordshire

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Job ref:

    BBBH95664_1546875449

  • Published:

    12 days ago

  • Duration:

    12 Months


Network Support Manager - 6-12 months (Potentially leading onto permanent) - Stevenage (Also remote work)

My client, a large multinational technology company, is looking for a Network support manager to join them in supporting an exciting new customer. This role consists of one day of the week on site and the rest working remotely.

Skills required

* You must have service delivery experience and be able to deliver to customers as part of an account team
* Be able to support delivery of high touch technical support
* You need to have experience in network environments
* You must have excellent communication skills
* Need to be able to carry out reporting, SLA calculations and trending analysis
* Familiar with standard tools to be able to receive alerts and monitor statuses of new customer service requests
* Be able to maintain a good relationship with the customer

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