NATO Apps 3rd Line Suppport SME

  • Location

    Corsham, Wiltshire

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Kate Smith

  • Contact email:

  • Job ref:


  • Published:

    3 months ago

  • Duration:

    3 Months

  • Expiry date:


  • Start date:


  • Client:


NATO Apps 3rd Line Support SME

Target Start Date: ASAP

Target End Date: 31/07/2019

Location - Corsham

My client which is a large technology company is looking for a NATO Applications 3rd line support SME. Within this role your main responsibility be to provide complex technical support as part of a service delivery provision, including installation, troubleshooting, problem resolution and maintenance. Support less experienced members of the team and act as a manager is needed.

Key Accountabilities:

  • Ensure effective planning and implementation of service changes
  • Contribute to the definition of operational processes
  • Lead technical implementation of medium to large infrastructures and technical designs
  • Establish working relationships with the customer in order to deliver and enhance the service
  • Take ownership to diagnose and resolve complex problems
  • Proactively contribute technically and commercially to identify and win new business

Experience of NATO Applications support:

  • NATO FAS Apps
  • XMPP Chat systems
  • Installation and integration of software
  • Deployment of JAVA understand issues of co-existence of versions
  • Basic Network understanding - Ports Protocols such as WMS and KML
  • PowerShell
  • PKI Certificates

COTS Products:

  • MS / SQL - Installation and configuration not programming
  • Operating systems - Windows server 2012, Windows 7& 10, VMware hosts, Solaris
  • Windows policies