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Metrics Analyst

  • Salary: Negotiable
  • Job type: Contract
  • Location: Leeds, West Yorkshire
  • Sector: Other
  • Date posted: 08/11/2017
  • Job reference: J376944A

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Metrics Analyst


3 months

We are looking to consolidate processes within Sky Digital Platforms and currently there is no single set of KPIs that define the operational capability and performance of the Digital Platforms team. A consistent set of accurate KPIs will allow tracking of performance to improve feedback, increase operational efficiency and build stronger more objective relationships with stakeholders.

Non-perm short-term position to define & collect Operational KPIs across Group Digital Platforms and implement automated collection mechanisms and reporting for long term analysis post role competition.

The role will include

1) Defining the KPIs for GDP operations and delivery from direction from HOTs, working with leadership, management and stakeholders to determine requirements.

2) Work with development, architecture and operational squads (c.20 squads) to capture metrics from the processes they execute, and police regular updates from squads as required

3) Define and analyse individual reporting for management, leadership and stakeholder levels.

4) Automate the capture and production of reporting of KPIs once manual capture process is agreed.

5) Handover of support of capture processes to delivery, operation and engineering teams.

This is a 3 months fixed term requirement and will report to the HOT for Operations & Transformation.

If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

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