LMS Migration Specialist

  • Location:

    London, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £300 - £350 per day

  • Job ref:

    BBBH105026_1560347804

  • Published:

    7 days ago

  • Duration:

    9 Months

  • Start date:

    ASAP


LMS Migration Specialist
London
9 Months
£300-£350p/d
Essential Skills & Experience Required:

  • Track Record of success in System configuration/System Administration role
  • Troubleshooting and issue resolution
  • Analysis of customer requirements & solutions focus
  • Professional, customer centric focus required
  • Proven track record and experience of working in a customer focused role with successful outcomes
  • Good communication and presentation skills, especially via telephone
  • Strong attention to detail and excellent organisational skills and ability to multi-task
  • Ability to work independently and as part of a team in a fast-paced, challenging & changing environment
  • Ability to work with and influence multiple stakeholders
  • Ability to adapt to change
  • A continuous improvement mindset that is adaptable in different situations
  • Strong LMS experience - Docebo very advantageous



Major Responsibilities / Accountabilities:

To move existing LMS clients onto the strategic Compliance LMS platform (Docebo). Uses expertise in system configuration & administration, customer relations and LMS product knowledge to transition clients onto the new platform seamlessly ensuring customer satisfaction is maintained.
Key Relationships:

  • Client Transition Specialists and GTM Teams to clarify client queries and ensure CLMS is set up effectively for a great customer experience
  • Operations Support Team to ensure that processes and ways of working are aligned and workload is balanced
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