Our Client are looking for a Lead Service Designer (SC Cleared). They support a bespoke and operationally critical capability via in-sourced arrangements, own the SI and Design Authority functions, but want to move to a partially out-sourced service model. An experienced Service Designer is required to develop the partially out-sourced service model so it can be costed and competed. Working On: 1. An evidence-based benefits, impact and risk assessment of candidate viable options for partially out-sourced service management models to include IaaS and a managed desktop service. 2. A detailed Service Map of the proposed service relationships and interfaces 3. Support to Client at an Industry event to apply Industry feedback to the options developed 4. Presentation to the customer of an evidence-based recommendation on the best viable option. 5. Estimated vendor support laydown/headcount forecast 6. Assistance in costing the risks 7. Optional tasks: a. Assistance with the tendering process b. Development of the service description c. Business Change Management Plan Skills/ExperienceExpert understanding of ITIL Service Management FrameworksA technology evangelist with a strong understanding of traditional on-premises environmentsWorking knowledge of data centres architectures, desktop systems and cloud hosting environmentsUnderstanding of government security and accreditation processExperience of working in an environment that handles sensitive dataUnderstanding of risk and risk managementUnderstanding of the MOD working environmentFluency with commercial frameworks and government competition processSkillset aligned to the Government's Digital, Data and Technology profession Lead Service Designer profile (see below)Lead Service Designer (SC Cleared), Service Design, Service Model, ITIL, Expert, Service Management, Technology Evangelist, On-Premise Environment, Data Centre, Architecture, Cloud Hosting, Government Security, Accreditation, Sensitive Data, Risk, Risk Management, Outsourced, Commercial Framework, Government Competition, Government, Public Sector, Defence.