Key Account Manager

  • Location:

    City of London, London

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Up to £0.00 per annum

  • Job ref:

    BBBH114559_1573819886

  • Published:

    27 days ago

  • Client:

    Undisclosed Company

Key Account Manager - Canary Wharf - Competitive Salary & OTE

My client is a global blue-chip company that specialises in providing market leading software and services for risk, legal and tax into some of the world's biggest FTSE companies.

They are currently looking for a Key Account Manager to join the Strategic Sales Team for Public Sector accounts across local and central government. This is a key role within the sales organisation that requires entrepreneurship and enthusiasm. You will need to identify key stakeholders within each client and build strong long-term partnerships with them. The candidate will be responsible for delivering exceptional customer service that demonstrates value to the customer and provides growth to the business.


Key Responsibilities & Accountabilities

  • To develop a deep understanding of each organisation's strategy and objectives to inform the company and ensure we align capabilities effectively
  • Responsible for the long-term strategic goal of the customer
  • Align collective resources to build long-term business relationships, grow revenue, drive retention and increase the company's footprint
  • Collaborate effectively across the company to develop the account strategy for each assigned organisation, agree on prioritisation of opportunities with relevant sales and account management colleagues and take responsibility for driving progress on the account strategy within the organisation, coordinating relevant touchpoints and acting as the point of coordination across the company
  • Demonstrate strong negotiation skills focusing on the company's value proposition, identifying opportunities to create needs and competitive solutions
  • Keep accurate records in Salesforce
  • Ensure the right connections between the company and its customers exist at all levels by bringing the relevant stakeholders from each organisation together into strategic meetings

Mandatory Skills

  • Experience and success of working in either a Strategic Account Manager, Senior Account Manager or Key Account Manager position, role ideally looking after public sector accounts
  • Strategic partnering, network building and client management
  • Experience of managing high value portfolios of clients and services
  • Proven success at retention, up selling and cross selling for complex, online / software products
  • Experience and success of managing complex, high level client relationships
  • Knowledge & Experience of legal industry & market network

Benefits

Competitive OTE

Working for a global brand that invests heavily in its workforce

25 days holiday

Working with market leading products

Account Manager - Canary Wharf - Maternity Cover (8 months FTC)

An exciting opportunity has arisen for an Account Manager to join a global blue-chip company that provides market leading software and services for risk, legal and tax into some of the world's biggest FTSE companies. This is a vital position that supports opportunity accounts that will open significant opportunities within the business as well as ensuring development on an individual basis. The role is therefore best suited to a highly motivated individual who is ambitious for personal success.

As an Account Manager within this company you will focus on retention, whilst also developing new business opportunities from an existing base of clients across Corporate organisations. You will manage an account base of 250 account with an existing revenue of £1.5 million.

Responsibilities

Renew, cross and up-sell across an existing client base to achieve and exceed sales targets.

Have regular account management calls with clients, a minimum of quarterly touch-points.

Plan and prioritise sales activities and customer contact towards achieving agreed business goals

Responding to customer queries in a timely fashion to enhance and develop stronger customer relationships

Demonstrate online and software products and successfully manage trials to sale

Daily update of all CRM systems

Required Experience

Experience working in a KPI driven sales environment

Experience with subscription sales

Motivated and self-confident approach

Strong people skills and understanding what motivates people

Highly comfortable with technology and online research systems

High focus on customer service and satisfaction

Good networking & relationship building abilities

Proven reporting and account planning abilities

Benefits

Competitive OTE

Working for a global brand that invests heavily in its workforce

25 days holiday

Working with market leading products

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