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Junior Application Support Analyst

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Edinburgh
  • Sector: Infrastructure & Support
  • Date posted: 24/08/2017
  • Job reference: J373024A

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My Edinburgh city centre client is looking for a passionate Junior Application Support Analyst to join their team on a permanent basis.

This is a fantastic opportunity to join an existing team with an outstanding training programme.

What will the role involve?

  • The successful candidate will be expected to accurately record, progress and resolve internal and customer related issues
  • To liaise within the mobile support structure and other resolving groups to achieve prompt and accurate resolutions of issues
  • To participate in continuous improvement of the delivered service
  • To work as part of a team supporting my clients core products on various operating systems as well as a large number of database platforms
  • To provide support across a variety of shifts and patterns, including evening, night, and weekend shifts

What experience do I need?

  • Experience within customer service (not necessarily IT)
  • Experience of installing and/or maintaining Windows (XP, Windows 7 and 8)
  • Experience with Microsoft SQL Server, Oracle, DB2 or MySQL
  • If you can speak Dutch or German that would be a major benefit

What do I get in return?

My client is offering a fantastic opportunity for a junior IT enthusiast to really kick-start their career and double their earnings within a 12 month period.

If this sounds like the job for you then please apply directly or for more information contact Farrah at Experis Edinburgh

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