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Jr Application Support

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Edinburgh
  • Sector: Infrastructure & Support
  • Date posted: 20/02/2018
  • Job reference: J375298A

My central belt client are currently offering a fantastic opportunity for an Application Support Analyst to join their team on a permanent basis.

This role has arisen with a global company which is headquartered in Edinburgh and who are seeking an innovative, self motivated individual to take on the Application Support Analyst role. In this role you will be assisting in providing reactive and proactive incident resolution for both internal and external customers. Candidates must be accustomed to resolving technical issues and communicating with other groups and third party providers.

The required tech skills for the role are as follows:

  • Linux
  • SQL
  • Windows Server

The ideal candidate will also have the following:

  • ITIL accreditation
  • Previous experience in a similar customer or software support position
  • Ability to identify issues, whilst providing exemplary customer service
  • Good knowledge of developing technologies

This role will require support provided across a variety of shifts and patterns, including evening, night and weekend shifts. There will also be a requirement to provide some on-call support.

In return my client are offering a favourable benefits package and a generous shift allowance.

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