ITIL SME (DV Cleared)

  • Location

    Bristol, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £300 - £360 per day

  • Contact:

    Experis UK

  • Contact email:

    Harriet.Hughes@experis.co.uk

  • Job ref:

    12490_1593084635

  • Published:

    about 1 month ago

  • Duration:

    8 Months

  • Expiry date:

    2020-07-30

  • Start date:

    ASAP

  • Client:

    #

** You must hold active DV Clearance to be considered for this role**

Our Defence Client based in Bristol are looking for a DV Cleared ITIL SME to assist in evolving project delivery with a service management focus, aligned with future support models.

You will be required to:
- Provide SME input into the engineering community, stakeholders and wider team.
- Represent the client at Service Reviews, Service Management Working Groups and Support Working Groups
- Complete required documentation, reports and analysis
- Work on BAU and as a specialist in ITIL, contribute to ITSM support approach, deputising for the manager as appropriate.

Work to include
- Production of strategy plans and schedules.
- Service Management Support Processes and related documentation
- Translation of activities and processes into ITIL service management outputs.
- Undertake impact assessments of change requests and future changes
- Equipment Breakdown Structure, LIR Data gathering & LORA
- Maintenance Task Analysis (MTA)
- Work Instruction and Knowledge Article information gathering
- SCM Development work and PM Inventory guidance.

Key Skills/Experience

  • SSDT and Support Maturity Levels in application/integration in a SME.
  • Delivery of solutions in accordance DEF-STAN 00-600, Defence Logistic Framework (DLF) (formally JSP 886), DEF-STANs 00-40, 00-42 as well as European ASD standards 1000D, 2000M and 3000L
  • IT service management experience within Defence projects.
  • Defence contracting, security constraints JSP 440
  • Delivery of large-scale IT programmes with IT service management alignment.
  • In-Service Support related deliverables FRACAS, Spares Modelling and Technical Publications
  • Management of third party contractors through a contracted Statement of Requirements (SOR);
  • Developing Work/Knowledge Instructions for Deployable IT
  • Collating information for AESP production, including AESP CAT 201, 211, 412, 522, 601, 711 & 741.
  • Engineering Degree or suitable related experience
  • Knowledge Dev Ops / Information Technology Infrastructure Library (ITIL)
  • Minimum 5 years in an ILS position
  • Sound knowledge of iLog processes
  • Demonstrate knowledge of transition
  • Upgrade and refresh projects in an Agile environment
  • ITIL Service Management Practitioner

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