ITIL SME (DV Cleared)

  • Location

    Bristol, England

  • Sector:


  • Job type:


  • Salary:

    £300 - £360 per day

  • Contact:

    Experis UK

  • Contact email:

  • Job ref:


  • Published:

    4 months ago

  • Duration:

    8 Months

  • Expiry date:


  • Start date:


  • Client:


** You must hold active DV Clearance to be considered for this role**

Our Defence Client based in Bristol are looking for a DV Cleared ITIL SME to assist in evolving project delivery with a service management focus, aligned with future support models.

You will be required to:
- Provide SME input into the engineering community, stakeholders and wider team.
- Represent the client at Service Reviews, Service Management Working Groups and Support Working Groups
- Complete required documentation, reports and analysis
- Work on BAU and as a specialist in ITIL, contribute to ITSM support approach, deputising for the manager as appropriate.

Work to include
- Production of strategy plans and schedules.
- Service Management Support Processes and related documentation
- Translation of activities and processes into ITIL service management outputs.
- Undertake impact assessments of change requests and future changes
- Equipment Breakdown Structure, LIR Data gathering & LORA
- Maintenance Task Analysis (MTA)
- Work Instruction and Knowledge Article information gathering
- SCM Development work and PM Inventory guidance.

Key Skills/Experience

  • SSDT and Support Maturity Levels in application/integration in a SME.
  • Delivery of solutions in accordance DEF-STAN 00-600, Defence Logistic Framework (DLF) (formally JSP 886), DEF-STANs 00-40, 00-42 as well as European ASD standards 1000D, 2000M and 3000L
  • IT service management experience within Defence projects.
  • Defence contracting, security constraints JSP 440
  • Delivery of large-scale IT programmes with IT service management alignment.
  • In-Service Support related deliverables FRACAS, Spares Modelling and Technical Publications
  • Management of third party contractors through a contracted Statement of Requirements (SOR);
  • Developing Work/Knowledge Instructions for Deployable IT
  • Collating information for AESP production, including AESP CAT 201, 211, 412, 522, 601, 711 & 741.
  • Engineering Degree or suitable related experience
  • Knowledge Dev Ops / Information Technology Infrastructure Library (ITIL)
  • Minimum 5 years in an ILS position
  • Sound knowledge of iLog processes
  • Demonstrate knowledge of transition
  • Upgrade and refresh projects in an Agile environment
  • ITIL Service Management Practitioner

ITIL SME (DV Cleared), Service Management, ITSM, Strategy, Plan, Schedule, Support Processes, Equipment Breadown Structure, Data Gathering, LORA, Maintenance Task Analysis, MTA, Work Instructure, Knowledge Article, SCM Development, PM Inventory Guidance, SSDT, Maturity Levels, JSP, Defence, Spares Modelling, Technical Publications, In-Service Support, FRACAS, SOR, AESP, Engineering, DevOps, Transition, Upgrade, Refresh, Practitioner, DV Cleared, DV Clearance, Developed Vetted, Developed Vetting, Develop Vetted, Develop Vetting, Public Sector, Government, South West, Bristol.