IT Support Engineer (School)

  • Location

    Birmingham, West Midlands

  • Sector:


  • Job type:


  • Salary:

    £200.00 - £210.00 per day

  • Contact:

    Karen Mou

  • Contact email:

  • Job ref:


  • Published:

    8 months ago

  • Duration:

    2 Months

  • Expiry date:


  • Start date:


IT Support (School) - Birmingham - 6-8 weeks

An opportunity has arisen for an IT Support Engineer. You will be joining a reputable ICT support and teaching company, and will be providing on-site support to a local school in Birmingham.

Due to the urgent nature of the role and working in the school environment, the client ideally requires that candidates hold current active Enhanced DBS clearance.


  • Resolving network, server and equipment failures including software, hardware and infrastructure problems as defined by the service level agreement.
  • Responsible for day-to-day management of the schools network, looking after onsite issues in the classroom
  • Escalate issues as appropriate to 2nd Line, monitoring call queues to resolve issues raised, with focus on keeping the school happy and maintaining good customer relations.

Skills & Experiences

  • You will have worked in a similar environment
  • Google Chromebook Management via GSuite Management Console
  • Windows 10 and Server 2012/2016 environment management
  • Print queue management experience

Desirable Skills

  • CC4 systems
  • Virtual Server Technology knowledge such as HyperV and VMWare
  • SCCM
  • Knowledge of working in education/schools, able to communicate at all levels, good customer focus

If this role is of interest to you, please apply at the first instance.