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IT Support Engineer

  • Salary: Up to £23000 per annum + Excellent Training
  • Job type: Permanent
  • Location: Plymouth, Devon
  • Sector: IT, Infrastructure & Support
  • Date posted: 10/09/2018
  • Job reference: MC86452

IT Support Engineer

I have recently partnered with a fast growing visual communications company with multiple offices who are looking for an IT Support Engineer to add to their growing team.

I would welcome applications from anyone who has held a role similar to this previously e.g. Helpdesk Support, Network Support, IT Helpdesk, IT Service Desk. The strongest candidates will be those with a broad knowledge of IT where they have dealt with a large range of IT and server issues.

Why should you apply?

  • Competitive salary
  • Real opportunity for career progression
  • Ultra-modern, open-plan, bright and airy offices
  • Exceptional training and development programme
  • Hard working, professional, and friendly environment (with a great buzz)
  • Generous holiday and pension package
  • Relaxed dress code
  • Access to PerkBox (Massive discounts inc. free mobile phone insurance)

Key responsibilities:

  • Incident logging and resolution
  • Reporting major issues to senior teams
  • Liaise with customers and stakeholders
  • Complete low level change requests
  • Assist in monitoring and management of live network environment + company servers
  • Follow internal processes to ensure timely resolution of customers issues

Requirements:

  • Experience working in an IT support role
  • Basic server knowledge/experience
  • Strong customer service and communication skills
  • Can do attitude, flexible approach, analytical and problem solving skills, hardworking

Commutable from:

Exeter, St Austell, Bodmin, Launceston, Tavistock, Plymouth, Totnes, Torquay, Newton Abbot, Okehampton, Exmouth (if you're feeling brave)

If you're interested in hearing more about this and have a passion for networking send me a copy of your CV today for consideration!

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