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IT Support Engineer

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Edinburgh
  • Sector: Infrastructure & Support
  • Date posted: 06/08/2018
  • Job reference: J391276A

My Edinburgh based client are currently looking to add a Junior Service Desk Engineer to their team. This role would suit a candidate with at least 6 months commercial experience of working in a customer facing, Microsoft focused IT support role.

What will the role involve?

You will be providing support to external clients, resolving tickets in a timely manner and escalating more complex issues to senior members of the team. The role is customer facing, so requires good soft skills. There will be a wide variety of issues to resolve and the role offers significant opportunity to up skill.

What experience do I require?

This role is well suited to an individual with a minimum of 6 months commercial experience. Knowledge of the following is desired:

  • Windows Desktop 7, 8, 10
  • Exposure to Windows Server 2008, 2012, 2016
  • Exchange Server
  • Active Directory
  • Office 365
  • LAN & WAN Support
  • Exposure to UTM / NextGen Firewalls

What's in it for me?

This role represents a great opportunity to up skill and strengthen your core knowledge in IT Support. Each day will offer something new and will provide a fantastic platform to higher roles within the business. My client offer a competitive salary and benefits package.

How do I apply?

Please apply directly in the first instance and await contact. Shortlisting will take place on Tuesday 7th August.

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