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IT Support Engineer

  • Salary: £150 - £175 per day
  • Job type: Contract
  • Location: Ingatestone, Essex
  • Sector: IT
  • Date posted: 25/07/2018
  • Job reference: J390082A

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IT Support Engineer- Ingatestone- 3 months minimum.

The client is looking for a IT Support Engineer based near Essex. Working as part of a local support team dealing with a variety of support issues in a local school.

Essential skills:

  • Windows server 2008
  • Office 365
  • VMWare
  • Previous customer service roles
  • Troubleshoot & resolve calls
  • Proven track record using and supporting Windows 7
  • PC/Laptop hardware repair
  • Printer and peripheral repair and maintenance
  • VoIP / Networking / Switching / Patching

Desirable skills:

  • Apple & network skills
  • Experience of Laptop / Desktop builds- via tools such as SCCM or MDT Lite Touch

Job role:

  • Maintain ownership of Incidents, ensuring regular updates are provided to the customer and resolution according to the SLA's
  • Escalate calls to 3rd Line Support or Technical Authority

Please only apply for this role if you have VALID enhanced DBS.

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