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IT Support Engineer - Arabic speaking

  • Salary: Negotiable
  • Job type: Permanent
  • Location: Edinburgh
  • Sector: Infrastructure & Support
  • Date posted: 14/06/2018
  • Job reference: J369777A

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My central Edinburgh based client are currently looking for an IT Support Engineer to join their team on a permanent basis. This role will require fluency in Arabic to a native level along with basic IT skills.

Full requirements would include:

  • Call handling and directing
  • First line support and diagnostics
  • Basic software support experience
  • Basic Linux experience
  • ITIL experience
  • Fluent in Arabic

The relevant candidate will be responsible for initial client contact and dealing with IT issues up to the point of resolutions. If they are unable to resolve issues there is a structured chain of support for escalation should it be required.

This role may occasionally require shift work but this will be planned for in advance.

For more information please contact Julia Morgan on 0131 558 4830 or apply directly.

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