IT Support Engineer

  • Location

    Farnborough, Hampshire

  • Sector:


  • Job type:


  • Salary:

    £20000.00 - £25000.00 per annum + Benefits listed in Advert

  • Contact:

    Ross Macdonald

  • Contact email:


  • Job ref:


  • Published:

    12 months ago

  • Expiry date:


  • Client:


IT Support Engineer is required by prestigious organisation in their Farnborough offices.

As the IT Support Engineer, you will have a flexible approach to work, covering desktop support and network/infrastructure work. The role will include site installations, moves and changes (IMACS), installing and supporting Network and telephony equipment. Providing field infrastructure support, provide new infrastructure installations, moves, adds and changes to data/voice network to meet agreed Service Levels.

What's in it for the IT Support Engineer?

  • An Excellent Salary
  • Working for a recognised company with an excellent reputation
  • Excellent benefits package including contributory pension, Life Cover, income protection and much more
  • Working in a company who invest in their team (including certifications & subscriptions)
  • Excellent Career Development opportunities
  • You will be working within industry leading teams and people

Responsibilities for the IT Support Engineer include:

  • Carry out 2nd & 3rd line desktop support to enterprise users
  • Carry out the building and delivery of new desktop/laptop hardware & peripherals
  • Field data/voice cabinet construction
  • Management of ITAMS
  • Supporting Video Conferencing (VC) facilities and Audio Video (AV)
  • Managing of the helpdesk call system tickets
  • Work on IP CCTV & Alarm integrations

Essential Skills for the IT Support Engineer:

  • Either hold or be eligible for SC clearance
  • Happy to travel to other sites (10% travel)
  • Full driving licence
  • Proven track record of providing 2nd and 3rd line support
  • Experience of managing of helpdesk call system tickets
  • Experience of building and delivering new desktop/laptops
  • Knowledge if structured cabling and infrastructure fault diagnosis
  • Supporting Microsoft Office applications
  • Ability to communicate with all levels of technical ability and seniority

One of the UK leading partners in Intelligence and National Security, Science and Technology that works on cutting edge research projects. A global organisation primarily established in the UK and the US, currently growing in international markets. They provide a wide range of services, such as technical, scientific and engineering expertise. This particular site provides scientific research and development and applies this to the commercial world making it viable for sale.

Company Culture
Currently staffed with problem solvers and analytically minded individuals, they pride themselves on being able to think outside the box. Passionate about technology and actively self-learn outside of core working hours, they are seen as some of the best minds in the UK.

If you have the essential skills, keen to work as an IT Support Engineer and wanting to work for a company who invest in their technology and staff, then please apply via the link.