IT Support Engineer (1st/2nd line)

  • Location

    Durham, County Durham

  • Sector:


  • Job type:


  • Salary:

    Up to £23000.00 per annum + Benefits

  • Contact:

    James SpenceEvans

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Duration:


  • Expiry date:


  • Start date:


  • Client:


IT Support Engineer - 1st Line Technical Support, Technical Support, IT Support, 1st Line Support, 1st/2nd Line Support

Durham - Salary £23,000 plus benefits

My client, a leading organisation based in Durham, are looking to recruit an experienced IT Support Engineer to join their IT department. Joining a collaborative and friendly working environment, you will be the POC for colleagues within the business who are facing technical difficulties. As a result, you will need to have strong customer services skills and will be able to resolve issues face-to-face and over the phone.

What you will need:

  • Experience of supporting IT infrastructure (1st & 2nd line) across desktop hardware, operating systems, printer, VOIP & mobile devices)
  • Expertise in supporting Windows 7 - 10 Pro, Office 2007-2016 & O365
  • An understanding of Firewall technologies alongside a good understanding of networking topology and equipment
  • Excellent communication skills, with the ability to articulate technical concepts to technical/non-technical users

What's in it for you:

  • You will have the opportunity to make a real contribution
  • 25 days' holiday
  • Bonus
  • Pension
  • Season Ticket Loan

If you feel you have the pre-requisite skills, please click 'apply' in the first instance and one of the members of the Experis Team will be in touch to discuss your application in more details.