IT Support

  • Location

    Edinburgh, Scotland

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Paul Kennedy

  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Duration:

    8 Weeks

  • Expiry date:


  • Start date:


  • Client:


My well-known multinational client is seeking an IT Customer Support professional to come in on an 8-week contract and share the work load with their existing IT team. This is a fantastic opportunity for a driven individual to work within a supportive and vibrant environment. This role will be based on the East Side of Edinburgh.

To be considered for the role you must have experience in the following:

  • Provide key customer support to internal users.
  • Give key support for personal computers including (Installation, Troubleshooting, Computer Repairs)
  • Connecting internal computers to data networks.
  • Monitoring queues responding to key tickets and when relevant escalate the issue.
  • Guiding existing users in basic IT issues.
  • Investigate network needs of staff and guide them through software and hardware issues.
  • Recommend IT process and system improvements
  • Provide network configuration including software and voice over protocols.

For more information please apply directly or call Paul Kennedy on 0131 558 4800 .