IT 2nd/3rd Line Support Engineer

  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Samuel Sheldrake

  • Contact email:

  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Start date:


IT 2nd/3rd Line Support Engineer - London- £200 per day - Contract

My client is a global company looking for a 2nd/3rd Line Engineer for a few months.

Duties and responsibilities:

  • Administer and maintain corporate infrastructure: Active Directory, firewalls, switches and Exchange 2010+ / Office 365
  • Administer software application and desktop operating system deployment.
  • Monitor and troubleshoot server and network performance.
  • Administer backup and disaster recovery processes.
  • Maintain VMware vSphere 5.5 infrastructure and associated servers / storage arrays.
  • Ensure documentation is kept up to date.
  • Handle escalated calls from first/second line helpdesk.
  • Maintenance and monitoring of SIEM tools.

Technical skills required:

  • Excellent knowledge of Windows Server 2008/2012.
  • Good knowledge of VMware vSphere 5.5.
  • Good knowledge of network technologies including configuration of firewalls, routers and switches (Cisco / Juniper / Meraki).
  • MCSE/MCITP:Server Administrator or similar IT qualifications would be advantageous.
  • Experience in iSCSI / SAN infrastructure
  • Experience with SQL Server 2008+
  • Experience in patch management and deployment.

Please apply to this role if you have the relevant skills and experience.