Internal Communications Lead - CIPR/IoIC -(SC Cleared)

  • Location

    London, England

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £400 - £550 per day

  • Contact:

    Experis UK

  • Contact email:

    Harriet.Hughes@experis.co.uk

  • Job ref:

    20200722-CL_1595436280

  • Published:

    3 months ago

  • Duration:

    6 Months

  • Expiry date:

    2020-07-30

  • Start date:

    ASAP

  • Client:

    #

Our Central Government Client based in London is looking for an Internal Communications Lead to finalise and deliver their communications and engagement strategies.

Role Responsibilities

  • Align measurable communication objectives to organisational objectives
  • Manage delivery of communication plans, channels, projects and campaigns
  • Provide professional communication advice, developing tools, techniques and guidance to drive up standards of communication within a geographically-dispersed organisation.
  • Review communication activities to improve approach, planning quality and targeting of internal communications.
  • Ensure messages are timely, relevant, easy to understand, and delivered consistently via the most appropriate channel.
  • Co-ordinate internal communication activity through a forward planning diary, acting as a gatekeeper for messages, reviewing and approving content, ensuring it is suitable for publication via internal communication channels, striking a balance that means officers have the information they need but are not overloaded with unnecessary detail.
  • Implement feedback mechanisms to measure employee engagement and the effectiveness of the role internal communication plays in this, and act on feedback.
  • Support organisational change, representing the communication team at project boards and working groups, offering sound communication advice and support, ensuring internal communication activity is aligned to key change programme delivery milestones.
  • Deputise for the Head of Internal Communication when required.

Qualifications

  • Industry-recognised internal communication qualification (such as CIPR/IoIC) or equivalent.
  • Membership of a professional communications body e.g (Chartered Institute of Public Relations, Institute of Internal Communication)

Skills and Experience

  • Experienced in turning complex information into meaningful, easy-to-read, plain English copy that builds understanding of organisational imperatives
  • Experienced in finding ways to improve leaders' accessibility and support them in their two-way communication with officers
  • Managing teams and working groups, the delivery of communication plans, content, channels and events
  • Working on own initiative in a fast-moving and high-risk environment.
  • Understanding of organisational functions, roles and communication requirements, enabling the design of contextualised and tailored content for internal audiences.
  • Sound understanding of communication theory and best practice.
  • Awareness of how channels work together and complement each other, with a keen appreciation of the part two-way communication plays in building employee engagement and of the opportunities digital communication offers.
  • Strong understanding of different internal audiences. Use this knowledge to ensure the tone, language and format of internal communication is easily accessible to, and read by, a range of staff.
  • Be alert to emerging issues and trends which might impact on the work of the team. Understand the range of insight sources and how to use to inform own work and that of the team.
  • Awareness of government procurement processes and branding guidelines and how and when to access professional expertise to identify more efficient outcomes, balance cost and ensure quality
  • Monitor plans and provide status updates to ensure communication is delivered on time and to budget.
  • Communicate in a succinct and engaging manner using appropriate styles, methods and timing, including digital channels, to maximise understanding and impact.
  • Ability to embed evaluation and tracking into communication strategies.
  • Determine how to assess the impact of communication.

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