Infrastructure Support Specialist

  • Location

    West Yorkshire, England

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Up to £28500.00 per annum

  • Contact:

    Farrah Gonzales

  • Contact email:

    Farrah.Gonzales@experis.co.uk

  • Job ref:

    BBBH117410_1579535276

  • Published:

    8 months ago

  • Expiry date:

    2020-02-19

  • Start date:

    ASAP

  • Client:

    #


Infrastructure Support Engineer
Location: Tankersley, South Yorkshire and Wakefield, West Yorkshire.
Salary: £27,500pa - £28,500pa
Clearance: Baseline clearance


An exciting opportunity has arisen to join a world leading global organisation. Our client, a global IT company is currently seeking 2 Infrastructure Support Specialist based at a well-known banking group's Data Centres in Tankersley, South Yorkshire & Wakefield, West Yorkshire. This is a full-time, fixed term contract for 12 months, working 8-hour shifts between 9am and midnight (subject to the implementation of a shift pattern). This role is to start ASAP.

Key Accountabilities
· Self-manage, working to bespoke Workflow Management tools.
· Request rack space, network and SAN provisioning
· Rack and stack servers
· Connect network and SAN cables to servers
· Labelling
· Power on (after 8 PM)
· ILO configuration
· Check / update Firmware
· X86 Hardware upgrades (memory, cpu and disk)
· Server decommissioning

Essential Skills
The successful candidate should have experience in a Datacentre support environment and supporting system platforms which include:
· Enterprise class Wintel Servers including: H P ProLiant (preferred Gen9 and Gen10)
· Network and SAN infrastructure: Basic knowledge required

The successful candidate will also have the following skills and abilities:
· Understand customer goals; identifies consequences of various solutions.
· Maintains a high level of customer satisfaction, clarifying customer needs and ensuring that they are met.
· Handle customer-relations problems promptly and appropriately.
· The ability to communicate at all levels.
· Portray a professional image and the ability to solve problems under pressure.
· Strong interpersonal skills and high awareness of customer requirements.
· Takes initiative, acts with confidence and works under own direction.
· Flexible to changing demands and timescales.
· Demonstrate sound administration skills.
· Good people and team skills.

Desirable Skills
Good MS Office skills focus in Outlook and Excel.