Infrastructure Support Engineer Location: Tankersley, South Yorkshire and Wakefield, West Yorkshire. Salary: £27,500pa - £28,500pa Clearance: Baseline clearanceAn exciting opportunity has arisen to join a world leading global organisation. Our client, a global IT company is currently seeking 2 Infrastructure Support Specialist based at a well-known banking group's Data Centres in Tankersley, South Yorkshire & Wakefield, West Yorkshire. This is a full-time, fixed term contract for 12 months, working 8-hour shifts between 9am and midnight (subject to the implementation of a shift pattern). This role is to start ASAP. Key Accountabilities · Self-manage, working to bespoke Workflow Management tools. · Request rack space, network and SAN provisioning · Rack and stack servers · Connect network and SAN cables to servers · Labelling · Power on (after 8 PM) · ILO configuration · Check / update Firmware · X86 Hardware upgrades (memory, cpu and disk) · Server decommissioning Essential Skills The successful candidate should have experience in a Datacentre support environment and supporting system platforms which include: · Enterprise class Wintel Servers including: H P ProLiant (preferred Gen9 and Gen10) · Network and SAN infrastructure: Basic knowledge required The successful candidate will also have the following skills and abilities: · Understand customer goals; identifies consequences of various solutions. · Maintains a high level of customer satisfaction, clarifying customer needs and ensuring that they are met. · Handle customer-relations problems promptly and appropriately. · The ability to communicate at all levels. · Portray a professional image and the ability to solve problems under pressure. · Strong interpersonal skills and high awareness of customer requirements. · Takes initiative, acts with confidence and works under own direction. · Flexible to changing demands and timescales. · Demonstrate sound administration skills. · Good people and team skills.Desirable Skills Good MS Office skills focus in Outlook and Excel.