Infrastructure Support Engineer

  • Location

    Slough, Berkshire

  • Sector:


  • Job type:


  • Salary:

    Up to £30000.00 per annum

  • Contact:

    Farrah Gonzales

  • Contact email:

  • Job ref:


  • Published:

    9 months ago

  • Expiry date:


  • Start date:


  • Client:


Infrastructure Support Specialist
Location: Slough, Berkshire
Salary: £30,000pa
Clearance: SC Clearance

Role Purpose
Provide Data Centre cabling activities installation, termination and testing of all data center interlink cabling (i.e. CAT-5e, CAT-6 6A, fibre optic)

Key Accountabilities:
· Installation, termination and testing of all data centre interlink cabling (i.e. CAT-5e, CAT-6 6A, fibre optic)
· Responsible for all data cable infrastructure installs - UTP, OM3/OM4 and single mode fibre
· Installation, maintenance and lifecycle of the whole trunk-infrastructure across building backbone
· Fault- finding of network cabling within Datacentre, able to trace and test connections and resolving issues. Fibre Optic termination testing and fault finding with OTDR, Fluke testing equipment
· Provide onsite support using Fluke testing equipment to test all new and suspect cable connections.
· Supporting of LAN & WAN Infrastructure components, structured cabling, VOIP telephone systems and voice recording.
· Managing Patch schedules for Platform provisioning (i.e. new server deployment), patch cables are installed- labelled and tested according to work order requests
· Ability to order and manage stock, keeping an up to date inventory of all cabling.
· Liaise with the DCOFM Team Leads and schedule cabling infrastructure works according to prioritization

Essential Skills:
· The ideal candidate will need to have an extensive knowledge of data cabling with proven experience of (CAT-5e, CAT-6 6A, and fiber optic), able to terminate patch panels floor boxes and wall panels with proven accreditations and experience.
· Basic understanding of network VLAN's and IP addressing
· Have good knowledge of Fiber Optic terminating testing and fault-finding with OTDR and Fluke testing equipment.
· Good knowledge of cabling products of manufacturer's i.e. Systemax, Commscope, Corning, etc

Desirable Skills:
· Good knowledge of cabling products of manufacturer's i.e. Systemax, Commscope, Anixter, Corning, etc
· Knowledge of end user ticketing tools, Snow/Remedy including updating -forwarding and closing of tickets.
· Good Excel skills
· Strong interpersonal skills, customer orientation, self-motivation, and the ability to work in a team are important
· Ability to work independently and manage time effectively
· Positive attitude, ready to help all support teams with cabling related issues


  • Annual leave 23 days pa - pro-rated amount as confirmed in joining papers
  • Life cover - lump sum in event of death in service, 4x basic salary
  • Health Cash Plan - cash back for dental, optical, complementary therapies
  • Option to choose Voluntary Benefits:
  • Including Cycle to work, Dental cover, Critical Illness
  • Income protection after 6 months of service
  • Private Medical cover after 1 year of service
  • Pension is minimum 4% contributions by EE and CDS is matching +1% capped to 6%

Infrastructure, Support, Data, Testing, Installation, Cable, Fibre Optics