Infrastructure Engineer - 3rd Line

  • Location

    Hereford, Herefordshire

  • Sector:


  • Job type:


  • Salary:

    £30000.00 - £34000.00 per annum + Corporate Benefits

  • Contact:

    James Warwick

  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Start date:


IT Infrastructure Engineer - Windows / Servers - Hereford - £30,000 - £34,000 + Benefits

Technologies you will work with in this position -Windows Servers 2012 & 2016, Exchange 2016, Active Directory, Hardware/Software Fault diagnostics, Hosted Cloud Datacentre, Storage Infrastructure, and Physical & Virtual Server Estates VMware. Excellent opportunity to join a project based team who are undertaking a major Infrastructure overhaul

Established and well know company are seeking an IT Infrastructure Engineer for their Infrastructure Services team

Working as a key player alongside a broader team you will support the Infrastructure Services Team in the development and implementation of team, departmental and business wide service improvements, plus the input of planning and technical remediation initiatives.

Including a mix of BAU and Project work, your key tasks will involve planning, scheduling and implementing all Change Requests and Maintenance activities for the team as well as on-going Root Cause Analysis.

Your Key technical expertise will include

  • Windows Servers 2012 & 2016
  • MS Office 365, Active Directory, Exchange
  • VMware Vspere 6

Your key requirements will include:

  • Experience in the BAU, Shared Services or Commercial IT Services operation
  • Confident in fault diagnosis across technologies & platforms and experience of rectifying faults within SLAs
  • Exposure to monitoring and maintenance of internal IT servers, systems platforms of servers.
  • Configuring and maintaining monitoring tools and systems
  • Knowledge and experience across maintenance tool sets (e.g. SCCM, WSUS)
  • Experience operating in a change control and configuration management environment
  • Ability to competently act as the technical point contact of escalation for incidents
  • The ability to Investigate potential future technologies and solutions that may benefit the IT and hosting, storage or operating system estate
  • Exposure to anti-virus solutions.
  • Windows Server experience or certification in areas including AD, Group Policy

Professional Certifications or equivalent in the relevant field of expertise would be beneficial

  • ITIL

For the successful candidate the client will offer a secure and stable working environment, an excellent salary and benefits package and a progressive career path.