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ICT Business Relationship Manager

  • Salary: £40000 - £48000 per annum + benefits
  • Job type: Permanent
  • Location: City of London, London
  • Sector: Other
  • Date posted: 23/11/2016
  • Job reference: J358572A

IT Business Relationship Manager

London - Base salary circa £43, 685 plus £4121 London Weighting (Permanent or 10 month fixed-term)

Our client is looking to appoint an IT Business Relationship Manager join their team to act as the liaison between the different business areas.

Job responsibilities

  • Works with the business owners and other stakeholders to understand how ICT can support new business initiatives
  • Oversee changes to their IT service catalogue and ensure that any such change is delivered on-time, on-budget and meets the business' needs.
  • Help define key strategies for the IT delivery model.
  • Working closely with other BRMs to understand concerns around the alignment of ICT services across the business and develop then drive improvements.
  • Understands IT trends and forecast future IT infrastructure requirements through close liaison with Service Delivery Management and technical architects.
  • Forecast and maintain expenditure for their service portfolio.
  • Undertake customer satisfaction surveys.

Essential requirements

  • 2 years' experience of working closely with business stakeholders to deliver IT service improvements.
  • Experience of writing succinct non-technical reports to business stakeholders
  • Good knowledge of using MS Office products
  • Understanding of how business intelligence services integrate with other services
  • ITIL v3 Foundation certificate
  • Practical experience of agile project delivery.
  • Practical awareness of productivity methodologies such as Lean Six Sigma.

To apply, please submit your CV to james.spence-. For more information feel free to call James on 0161 924 3929.

Candidates are urged to apply ASAP due to an anticipated short turnaround.