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HRIS Application Support Analyst

  • Salary: £40000 - £50000 per annum + Benefits
  • Job type: Permanent
  • Location: Portsmouth, Hampshire
  • Sector: IT
  • Date posted: 02/01/2018
  • Job reference: J379087A

HRIS Application Support Analyst - To maintain and enhance the functionality of the suite of tools necessary to monitor the IT infrastructure platforms in use across the company.


  • Manage third party relationships to achieve desired functionality across adopted monitoring products.
  • Enhance operational capability of adopted monitoring products.
  • Support operations staff with high level fault management and rectification across the infrastructure.
  • Identify and suggest enhancements and improvements to monitoring solutions to achieve better, more agile processes and procedures.
  • Detect poor performing areas and liaise with operational and project teams in order to formulate a solution.
  • Responsible for leading investigations and highlighting areas of concern through analysis of performance data and setting out actions plans for resolution.
  • Work closely with transition teams during application on boarding process to ensure systems are monitored as per customer requirements.
  • Support operations staff with high level administration tasks across the infrastructure as required and dictated by best practice.
  • Recognise and act pro-actively to exploit future opportunities or to avoid and mitigate future issues.
  • Work with the technical architecture team in future design process.
  • Production of operational and technical documentation to agreed standards.

Key Skills

  • System Center Operations Manager / System Center Configuration Manager.
  • Windows 7, 10, Server 2008 R2, 2012 R2 and 2016 operating systems.
  • UNIX / Linux Server experience.
  • Active Directory / Group Policy / DNS / SQL Server / Network Infrastructure / VMWARE.
  • PowerShell / T-SQL / VBScript
  • TCP/IP and other commonly used protocols such as SMTP, HTTP.
  • Dash boarding / Reporting tools.
  • Windows Event Forwarding.
  • Ability to produce high quality operational and technical reference documentation.


  • 25 days holiday + bank holidays
  • Pension
  • Life Assurance
  • Share Scheme
  • Flexible Benefits: Childcare vouchers, Health Care Cash Plan, Bike Scheme etc.
  • Free Parking
  • Free and regular shuttle bus connecting to local bus and train stations and the city centre.
  • Excellent location with shops, coffee shops, restaurants, a florist, hairdressers, beauty salon and nursery.

The successful candidate will be required to obtain UK MOD Security Clearance (SC).

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