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HELPDESK ENGINEER - GLASGOW - 6 MONTH CONTRACT

Expired
  • Salary: Competitive
  • Job type: Contract
  • Location: Glasgow
  • Sector: Infrastructure & Support
  • Date posted: 20/09/2018
  • Job reference: BBBH88099

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HELPDESK ENGINEER - GLASGOW - 6 MONTH CONTRACT

We have an urgent opportunity live in Glasgow with our client who requires a contractor to join them to provide 1st - 2nd Line Support on a 6-month contract.

Our Global Leading Client is seeking a driven and enthusiastic individual to take on the role of Helpdesk Engineer. Within this role you will be working in a customer service style environment where you will provide incident resolution in person, over the phone and via Helpdesk. You will need to have a good basic understanding of various aspects of IT, along with great communication skills and an end user focused approach.

For this role you must have:

  • Minimum HNC or equivalent in IT, Computer Science or similar experience
  • Previous experience in a similar customer or software support position
  • Ability to identify issues, whilst providing exemplary customer service
  • Competent at working through ticketing systems
  • Solid grasp of networking operating systems and hardware
  • Experience in adding new users (Active Directory)
  • Good understanding of Office 2010 - 365
  • Knowledge and understanding of CompTIA A+


Desirable:

  • MCP (Microsoft Certified Professional)


For more information please apply directly or call Lauren Lee on 0131 558 4806.