Head of Service Performance

  • Location:

    London, England

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £65000 - £70000 per annum

  • Job ref:

    BBBH113338_1571835905

  • Published:

    25 days ago

  • Client:

    Undisclosed Company


Head of Service Performance
Head of Service Performance (Technical) - London - Public Sector - £65,000 - £70,000 DOE + excellent benefits

An excellent opportunity has arisen for an experienced Head of Service Performance to join an established team within a public sector organisation specialising in security and defence.
The successful Head of Service Performance will be responsible for managing the services provided by the suppliers, ensuring they are meeting requirements of delivery and operational teams.
The role:

  • Monitor services provided by vendors
  • Ensure suppliers are meeting requirements
  • Lead on bringing supplier knowledge to the rest of the team
  • Act as point of escalation for any supplier issues
  • Lead on monitoring operational and conractual performance
  • Manage resources effectively and esnure efficiency of departmant budget



Required Skills:

  • Advanced Vendor Management experience.
  • Experience of IT operating models and an understanding of change methods applicable to an IT environment
  • Finance, supplier invoicing and budget management
  • Successful IT leadership track record in a complex and highly technical environment
  • Lifecycle management experience
  • Communication & influencing
  • Leadership



Please note, to be considered for the Head of Service Performance position, you will need to successfully complete a DV Enhanced clearance before commencing the role. You will also be required to undertake a mandatory pre-employment substance misuse test.

For more information on this position please forward your CV now.
Head of Service Performance
Head of Service Performance (Technical) - London - Public Sector - £65,000 - £70,000 DOE + excellent benefits

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