Head of Hybrid Cloud Services

  • Location

    Manchester, Greater Manchester

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  • Contact:

    Experis UK

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  • Published:

    6 months ago

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Head of Hybrid Cloud Services - Department for Work and Pensions

Salary - Circa £105,000 plus enhanced pension, 25 days holiday, childcare support and much more.


This is an exciting position within DWP where you'll have the opportunity to work across one of the biggest and most complex IT estates in Europe, supporting a large scale and radical technology transformation that will have a profound impact for both the customers and employees.

The DWP are in the process of modernising one of Europe's biggest IT estates across 800 locations, creating a 'digital workplace' to help colleagues connect and collaborate. They pioneer the innovative use of data to drive business intelligence and automation, sharing 10 million data records every day across government and with other partners.

These are exciting times in Digital Group as they're transforming public services on which millions rely, at pace, driving continuous progress through fortnightly releases, and designing next-generation systems which can accommodate policy changes across successive parliaments.

Central to this transformation is a focus on culture and capability. Alongside developing the skills of existing colleagues, we're recruiting hundreds of specialists who are the very best in their fields. We value collaboration and creativity as much as technical capability. We're building an organisation where colleagues are empowered to deliver.

The Department is committed to promoting flexible ways of working to enable the business to operate at maximum efficiency. The business may require you to remote / home work to ensure you can continue to support the overriding business objective. Any remote or home working arrangement is temporary only (unless expressly agreed otherwise) and does not constitute a change to your designated place of work.

Role Requirements

We're looking for an experienced IT professional with extensive Cloud experience to take on the role of Head of Hybrid Cloud Services. You'll join an innovative, outward-looking digital organisation where people love what they do and are proud to make a positive difference to millions of people's lives.

Reporting into the Technology Services Director, you'll play a critical role in design, build and operation of the Department's strategic hosting environments in hyper-scale public Cloud providers as well as its on premises hosting infrastructure. You'll work in close partnership with senior colleagues within DWP and other Government Departments.

This is an important role in the transformation journey where you'll lead the Hybrid Cloud Services function of circa 100 people which is focused on providing portfolio of hosting products and services to support the transformation of DWP applications underpinning the delivery of the Department's services to 22 million customers and 85,000 employees.

Key Skills and Experience:

  • Extensive experience of design and engineering techniques to support mission critical data at high availability and secure management
  • Extensive technical understanding of the Cloud platforms to be able to deal with escalations and make judgement calls to support the team
  • Extensive experience in design, delivery and support of Cloud infrastructure services, with real-world experience of delivery into Public and Private sector organisations
  • Experience of transitioning cloud native and legacy IT services into cloud and moving IT services between providers
  • Experience of managing multiple disciplinary agile teams consisting of internal teams and 3rd parties
  • Deep grasp of Cloud and Datacentre technology coupled with a background of delivery complex programmes
  • Expert level knowledge and successful track record of design, build and operations of Cloud and Datacentre technologies in large scale organisations
  • Strong knowledge of DevOps methodologies and tooling that are needed to manage modern estate infrastructure.
  • Effective technology transformation background and demonstrable use of Agile practices as part of infrastructure build
  • Ability to work in complex, multi-stakeholder environments with credible leadership of change and Technology expertise. Effective communication at multiple levels including business leaders, C-level management and engineers
  • Focus and aptitude for delivering business value, coupled with strategic thinking, robust planning skills and financial management ability

Selection Process

An initial sift of your CV will be conducted against the Essential Criteria. If your CV demonstrates experience of these essential criteria you will be contacted to arrange a telephone based screen. The telephone screen will further assess your experience against the Essential Criteria and will be carried out by Experis. The applicants with the best skills and experience will be invited to interview, where you will be required to provide evidence as to how you meet the above Behaviours and technical requirements. Interviews may include an additional assessment exercise or presentation exercise. Please note that your CV MUST demonstrate evidence of the Essential Criteria for you to be progressed to telephone screen and beyond.

If you feel that you have the pre-requisite skills, please click 'apply' in the first instance. Alternatively, if you require support more information surrounding the role and application process can be found in the candidate pack or if would like to discuss how to potentially strengthen your application before applying, please contact Jack Williams at Experis who will be able to help you.