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Field Service Maintenance Engineer (FIRE)

  • Salary: £160 - £200 per day
  • Job type: Contract
  • Location: Reading, Berkshire
  • Sector: Engineering
  • Date posted: 05/07/2017
  • Job reference: J369335A

Job Title: Field Service Maintenance Engineer (FIRE)
Location: Reading, Basingstoke, Southampton
Up to £25ph + mileage
Own car will be required

Field Service Maintenance Engineer (FIRE)

Main Purpose of Role

Provide routine and breakdown maintenance for a number of contracts. Provide technical support to other engineers.

Key Accountabilities

* Carry out maintenance/installation tasks on Fire Systems as allocated by Contract Manager
* Direct sub-contractors for specialised work
* Ensure all documentation is completed accurately and submitted on time. (i.e. Certification, site service reports, L & E reports, Site documents)
* Develop customer tailored job documentation
* Maintain customer relationships and assist contract retention (i.e. report to customer on arrival and when leaving site, keep customer informed of work/progress, build relationship with key customer contacts)
* Report on activities, opportunities within customer base
* Seek out opportunities to develop client sites to generate additional business
* Provide sales leads where opportunities exist.
* Contribute to work experience of apprentices

SPECIAL CIRCUMSTANCES
Available for 24 hours standby/call out, overtime and co-ordination duties

Specific Knowledge & Experience Required

* A minimum of 5 years' experience in a Fire role
* Full working knowledge of BS 5839
* Experience in Fire Systems, both in-house and competitors
* Self-motivated and capable of working on your own initiative
* Strong problem solving capabilities with excellent customer service skills
* Flexible with approach to work and able to change a pre-planned schedule to fit in with changing demands
* Recognized apprenticeship preferred
* C&G or NVQ qualified


Competency Profile
Knowledge
* Basic financial understanding
* Customer business, contract, site and individuals
* ISO 9000, DOPs
* Honeywell and Customer Health & Safety Regulations

Skills
* Applies technical knowledge and other information to fix a range of problems
* Makes judgements, with alternatives, using factual information
* Prepares, plans and prioritises work with the required resources
* Informs and updates customer and branch of any developments or issues
* Good verbal and written communication ensuring complete understanding
* Considers alternatives for customer, whilst maintaining confidence in our ability to deliver their requirements
* Fosters and maintains internal and external relationships
* Presents a professional appearance
* Provides direction or instruction to others to ensure work is correctly managed


Attitude
* Maintains high ethical standards
* Shows and earns the respect for others
* Listens and accepts ideas from others regardless of culture or background
* Uses initiative to resolve issues
* Continuously seeks ways to improve how things are done
* Committed to being a team player
* Goes beyond what is expected

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