FastTrack Engineer

  • Location

    Reading, Berkshire

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Experis UK

  • Contact email:

    Daniel.Sinclair@experis.co.uk

  • Job ref:

    BBBH132018_1610532650

  • Published:

    4 days ago

  • Expiry date:

    2021-01-12

  • Client:

    #

We are currently looking for a French Speaking FastTrack Engineer to join one our clients on an initial 6 month basis (remote start).

You will join a dedicated team that is responsible for connecting with and guiding Microsoft Cloud service customers and partners in their journey to adoption and consumption of their entitled workloads.

Responsibilities:

  • Lead a set of Microsoft 365 customers and partners through the Onboarding technical process
  • Plan, manage and execute a complete Onboarding experience for Cloud customers
  • Maintain strong working knowledge of the service, take ownership for service improvement
  • Manage customer and partner Onboarding programs within expected timeframes while continuously driving effectiveness and thus reducing costs

Successful Candidate Competencies:

  • Microsoft Office 365 / EMS / Windows 10 technical competency: possess a in depth knowledge of Office 365 services and architecture including other cloud products.
  • Intune technical competency: possess a broad knowledge of Intune or any other mobile device management software
  • Advanced skills in PowerShell, Active Directory, Web Services ,troubleshooting and driving adoption across collaborative workloads in O365 like Teams, SharePoint and Yammer.
  • Cloud competency: broad view of Cloud services and products. Understanding the industry transformation towards "cloud only" services
  • Strong problem-solving ability ranging from conceptualization to implementation
  • Strong troubleshooting skills across multiple planforms and systems
  • Medium or advanced networking skills: switches, routers, firewalls
  • A minimum of 3 years of Technical Support experience (in a Tier 2 or 3 role) including a minimum of 1 year of experience supporting Enterprise customers.

If you are interested in the above role, please apply!