We are currently looking for a French Speaking FastTrack Engineer to join one our clients on an initial 6 month basis (remote start).
You will join a dedicated team that is responsible for connecting with and guiding Microsoft Cloud service customers and partners in their journey to adoption and consumption of their entitled workloads.
Responsibilities:
- Lead a set of Microsoft 365 customers and partners through the Onboarding technical process
- Plan, manage and execute a complete Onboarding experience for Cloud customers
- Maintain strong working knowledge of the service, take ownership for service improvement
- Manage customer and partner Onboarding programs within expected timeframes while continuously driving effectiveness and thus reducing costs
Successful Candidate Competencies:
- Microsoft Office 365 / EMS / Windows 10 technical competency: possess a in depth knowledge of Office 365 services and architecture including other cloud products.
- Intune technical competency: possess a broad knowledge of Intune or any other mobile device management software
- Advanced skills in PowerShell, Active Directory, Web Services ,troubleshooting and driving adoption across collaborative workloads in O365 like Teams, SharePoint and Yammer.
- Cloud competency: broad view of Cloud services and products. Understanding the industry transformation towards "cloud only" services
- Strong problem-solving ability ranging from conceptualization to implementation
- Strong troubleshooting skills across multiple planforms and systems
- Medium or advanced networking skills: switches, routers, firewalls
- A minimum of 3 years of Technical Support experience (in a Tier 2 or 3 role) including a minimum of 1 year of experience supporting Enterprise customers.
If you are interested in the above role, please apply!
