Experienced User Researcher (Government, Vulnerable Groups)

  • Location

    Glasgow, Scotland

  • Sector:

    IT

  • Job type:

    Contract

  • Salary:

    £450 - £550 per day

  • Contact:

    Experis UK

  • Contact email:

    Harriet.Hughes@experis.co.uk

  • Job ref:

    UR23001_1588342155

  • Published:

    6 months ago

  • Duration:

    6 Months

  • Expiry date:

    2020-05-11

  • Client:

    #

Our Client is looking for an experienced user researcher to work within an Agile team in Glasgow, developing online services for external and internal users.

External users include victims of crime and specialist support organisations, so it is important that you have experience of working with vulnerable groups and feel comfortable working on subjects which can be upsetting.

Ideally you will have public sector/government experience.

Key Skills/Experience:

  • User Research Methods in product and service development
  • Multiple years' experience running user research as part of a user-centred design process and have delivered products and services in Agile environments.
  • A degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology or related field.
  • Public Sector/Government experience
  • Experience working with vulnerable groups
  • The ability to understand problems to be solved and design and execute appropriate research activities to inform decision-making and facilitate action.
  • The ability to include many kinds of users in appropriate research activities.
  • Experience helping teams adopt user-centred service design and delivery practices and embed them into their workflows.
  • Experience advocating for user research and engaging sceptical colleagues/stakeholders.
  • Expertise in identifying and using appropriate analysis and synthesis techniques, presenting and sharing findings.
  • Proven experience of guiding colleagues in the choice and effective application of research methods.

User Researcher (Government, Vulnerable Groups), Online Service, External, Internal, User, Research Methods, Service, Product, User-Centred, Design, Analysis, Synthesis, Agile, Scrum, Kanban, Degree, Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, Victim, Criminal, Crime, Government, Public Sector, Glasgow, Scotland