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Exchange Server Engineer - Powershell, Messaging

  • Salary: Negotiable
  • Job type: Contract
  • Location: Edinburgh
  • Sector: Other
  • Date posted: 18/10/2017
  • Job reference: J375914A
This vacancy has now expired.

Exchange Server Engineer /SME

Location - Edinburgh

3-6 Months

As a Microsoft Exchange subject matter expert working within the Consumer IT Team, you'll apply your proven technical knowledge and skills to ensure maximum availability and optimum performance of our messaging systems and services. You will be expected to work as a messaging subject matter expert within virtual project teams as well as supporting technical colleagues and business customers.

Essential

  • Messaging Subject Matter Expert
  • Proven track record in Exchange Server 2010-2016 3rd level support and upgrade/migration project delivery experience.
  • Core Desktop Windows OS
  • Powershell Skills

Desirable

  • Lotus Notes
  • Microsoft Certified
  • Migration Toolset experience e.g Quest

KEY RESPONSIBILITIES

  • Working in a range of environments, including within projects and/or operational teams.
  • Maintaining up to date technical knowledge in Microsoft Exchange Server platform.
  • Establishing and maintaining good working relationships with a range of technical and business stakeholders, including internal and third party suppliers.
  • Being able to react quickly and confidently, potentially during unsocial hours, to maintain IT services.
  • Applying technical knowledge and skills to resolve incidents as they occur, to maintain IT service continuity.
  • Proactively maintaining existing systems in line with relevant standards and controls, to ensure the provision of IT services.
  • Identifying and eliminating the root cause of system issues, to avoid repetition of problems and improve the overall quality of service.
  • Providing in-depth technical input to designers in areas of your own specialism to influence the direction of design, and ensure smooth implementation of new or enhanced systems.
  • Developing and documenting processes to accompany new systems or enhancements, to ensure effective implementation.
  • Actively managing any vendor supplied system licences to help control costs.
  • Monitoring controls for disaster recovery or major outage, to ensure service continuity is maintained.
  • Act as Subject Matter Experts for specific systems or services, in order to provide an escalation point for technical problems.

  • Analytical skills
    Use of a variety of diagnostic techniques to understand a situation/issue/problem by breaking it down and tracing the root cause/underlying implications in a methodical step-by-step way.
  • Communications skills
    Clearly and effectively communicates information, ideas, plans, requests and opinions to internal and external stakeholders through a range of channels, including written and oral. Ensures alignment with communication guidelines and policies.
  • Continuous improvement
    Applies a systematic approach to help optimise business activities and processes to support the strategic objectives of the organisation. Includes significant process transformation activities as part of continuous change programmes

KEY COMPETENCIES

  • Innovation
  • Customer at the heart
  • Delivering results
  • Balance risk

Suitable candidates should submit their CV in the first instance

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