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End User Services Migration Lead

  • Salary: £350 - £400 per day
  • Job type: Contract
  • Location: Milton Keynes, Buckinghamshire
  • Sector: IT
  • Date posted: 03/10/2018
  • Job reference: BBBH89558

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End User Services Migration Lead
3 Months
Milton Keynes

Scope and Complexity

  • Usually focuses on single customer.
  • Small to medium projects involving single discipline and technology.
  • Applies experience and subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives.
  • Exercises independent judgment within generally defined policies and practices to identify and select a solution.
  • Solves diverse and complex problems.
  • May seek advice in order to make decisions on complex business issues.
  • May act as a team or project leader providing direction to team activities and facilitates information validation and team decision-making process.
  • Works with and under the direction of the Project Services Lead Engineer/architect and with customer nominated representatives.
  • Provides guidance to employees in lower job levels.
  • Provides technical support and input on the application of technology to a defined business segment.
  • Able to communicate and present complex issues with assurance and confidence.

Business Impact

  • Responsible for producing part or all of the technical solution to the client, in accordance with an agreed technical design.
  • Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.
  • Occasionally responsible for providing a detailed technical design for enterprise solutions.
  • Understands a broad spectrum of HP technology in order to provide part or all of a detailed technical design which meets customer requirements.
  • Understands HP Portfolio and how to apply it to engineered solutions.
  • Contributes to knowledge tools and communities, and ensures project learnings are documented Knowledge sharing and reuse within practice or profession.

Knowledge and Skills

  • Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing.
  • Ability to conduct/lead oral status/technical interchange meetings with customers on small to medium sized engagements.
  • Owns and contributes to the technical design of customer solutions. Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
  • Able to discuss (within own area of expertise) requirements with the customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
  • Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery to tech lead/project manager.
  • Demonstrates a specialist understanding of secure network solutions and protocols
  • Demonstrates a specialist technical background in Wintel including TCP/IP, SNMP, SSL, GPOs, MS XP, W7, W10, 2008, 2012 and 2016 32bit and 64 bit platforms.
  • Demonstrates deployment of End User Device and OS solutions
  • Demonstrates specialist knowledge of OS image creation and deployment.
  • Demonstrate understanding of security standards and requirements, Firmware deployment to address technical issues.
  • Ability to understand and deploy automated Enterprise software delivery solutions such as using Radia or SCCM
  • Demonstrate good technical knowledge of End User Device device drivers
  • Demonstrate good Technical knowledge of End User Device security software.
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