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EA to the Customer Director

  • Salary: Up to £35000 per annum
  • Job type: Permanent
  • Location: London
  • Sector: Other
  • Date posted: 22/11/2017
  • Job reference: J376582A

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Executive Assistant to the Customer Director

12months FTA


Overall Job Purpose

To provide high quality EA and project assistance to the Customer Director and administrative cover to the executive directors, as required.

Key Accountabilities

  • Supporting the Customer Director in his roles within the executive leadership, Board and in leading the transition programme.
  • Arranging travel and hotel accommodation.
  • Proactively managing incoming post, e-mails and calls.
  • Drafting and sending standard correspondence.
  • Preparing day packs, to source briefings and collating all relevant material.
  • To work closely with the director and line managers within the directorate on general engagement and areas for development.
  • To assist with team development, leadership and transition projects on behalf of/with the director.
  • Complex diary management across senior leadership team.
  • Logistics for directorate meetings, line manager sessions and away days.
  • To produce PowerPoint presentations, as required.
  • Taking minutes and follow up on post-meeting action points.
  • Maintaining filing systems and ability to update CRM database.
  • Identify opportunities for continuous improvement.

Essential Requirements

  • Excellent interpersonal skills to build effective internal and external working relationships.
  • Ability to manage multiple complex diaries, with expertise in managing conflicting requirements for executive leadership.
  • Extensive high level administrative expertise, with the ability to deal with and manage confidential material.
  • To have an understanding and build a knowledge of, the organisation, its aims and objectives.
  • Strong prioritisation, influencing and planning skills.
  • Accurate, with good attention to detail.
  • Good report writing skills.
  • Understanding of implementing continuous improvement techniques.
  • Working knowledge of standard office management processes and systems.
  • Intermediate use of all standard MS Office applications.