DV cleared Service Delivery Generalist

  • Location

    London, England

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Fatima Aidarus

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Duration:

    10 months

  • Expiry date:


  • Start date:


DV cleared Service Delivery Generalist to become a member of the Service Delivery team to work with a culture of team to work with a culture of Continuous Improvement in line with ITIL standards, creating/updating Processes and Work Instructions accordingly. Some initial training will take place on the operational system. There will be notified periods of on call when out of hours call out and response on site in central London may be required. Periodic visits to a remote disaster recovery site and short periods of remote working for DR test or operation may be required. A security clearance must be held and retained as a condition of employment.

DV Cleared or Eligible for DV clearance

Location: Central London
Market Rate
Duration: 10 months

Essential Skills

*Self-starter with good interpersonal and customer liaison skills.
*Ability to work in close co-operation with customer staff.
*Familiarity with secure systems and Government security standards.
*Experience of working in "clamped" environment.
*Windows Server and Windows UAD build & configuration.
*Sub-System testing the Windows server and UAD packaged solutions.
*Storing the outputs in the DII Configuration Management system.
*Investigating and resolving defects in current package.
*Adhering to the appropriate DII standards and procedures.
*ITIL accreditation.

Desired Skills

*Experience of secure IT infrastructures
*DII experience.
*Active Directory/GPO's/Security Clamp.
*Microsoft products of Exchange, Windows 2008 & 2003 administration, Vista experience.
*Windows Server-based system support role using ITIL processes.
*Experience of any of the following products/technologies;
oVMWare, Virtualisation, Documentum
oAnti-Virus Packages. SAN technologies