Digital / Software Support Analyst -Adobe ServiceNow Devops

  • Location:

    Birmingham, West Midlands

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    £35000 - £45000.00 per annum

  • Job ref:

    BBBH115465_1575394471

  • Published:

    4 days ago

  • Client:

    Undisclosed Company


Web Support Analyst, Digital Support, Software Support, ServiceNow, Dynatrace, Azure, DevOps, Adobe Campaign Manager, Adobe Experience, Jira, ITIL, Digital Transformation

My leading client is looking for a Digital Support Analyst to be part of a Digital transformation within a sector with true innovation and customer engagement. The opportunity is very wide ranging and although the technical landscape detailed is very broad - you don't need to tick every technical box there is scope for a mixture of the skills/experience combined with a really engaging and driven personality.

Scope of role includes

  • Configuring, administering and maintaining the DevOps
  • Maintaining the best possible up time for our Digital platforms and processes
  • Owning the support, configuration, and maintenance of the internally developed Digital Dashboards, including any support documents
    Providing support for partners and suppliers integrating with our APIs by understanding their needs and suggesting solutions and answering technical questions
    Implementing and continually developing automated checks/resolution via ServiceNow


Job Requirements - (selection of the below)
* Experience of incident management preferably ServiceNow
* Experience of Adobe products
* Microsoft Azure Infrastructure experience
* Agile Development DevOps experience
* Experience of any of Jira, VSTS and Aha
* ITIL Foundation V3

If this role sounds of interest please send me your cv for a further conversation

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