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Digital DevOps Engineer

  • Salary: Negotiable
  • Job type: Contract
  • Location: London
  • Sector: IT
  • Date posted: 27/03/2018
  • Job reference: J383971A

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Job Description

We are looking for a Digital DevOps Incident Triage specialist who will likely have both an operational support and technical background in the systems and tools that underpin our DevOps culture.

In this role you will work collaboratively with multiple cross functional teams supporting them through issues they may experience deploying and operating digital services. You will help to troubleshoot and resolve issues in our development, test and production environments. You will also help teams to build the best end to end service monitoring solutions to enable instant notification of issues to the appropriate support teams.

Job Responsibilities

  • Participate as a global team and provide support for multiple applications and infrastructure.
  • Define standards for monitoring requirements
  • Drive the implementation of monitoring activities
  • Responsible for proactive measures for incident avoidance or early incident detection

Candidate Requirements

  • Experienced in production support with strong technical competencies in DevOps Pipeline resulting from previous working experience within an IT operational or support environment.
  • Strong interpersonal, influencing, communication skills and able to interact appropriately with users of various technical and support skill levels.
  • Ability to adapt and understand new technologies.
  • Strong analytical skills.
  • Strong fault finding/diagnostics/trouble-shooting skills.
  • Methodical approach to problem solving and attention to detail.


  • Experience with monitoring tools such as AppDynamics, Splunk
  • Effective communication skills both written and oral in English
  • Platform knowledge across Unix, Linux, Java, Apache, Database, & MQ technologies
  • Scripting knowledge across scripting languages such as Bash, Perl
  • Knowledge of Adobe Experience Manager and Mule ESB is a plus
  • Experience on Agile methodology and DevOps adaptation in the banking environment is definitely an advantage.
  • Experience with Jenkins or other continuous integration environments is a plus

Additional Information

The role involves working on an out of hours on call rota that will include weekends and Bank Holidays

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