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Digital Content Designer (Agile)

  • Salary: £300 - £350 per day
  • Job type: Contract
  • Location: Worthing, West Sussex
  • Sector: IT
  • Date posted: 31/10/2018
  • Job reference: BBBH91680

Digital Content Designer (Agile)

Worthing

6 months

ASAP

Overview:

We're working with people across the business to make our business' services and information simpler, clearer and faster for citizens and businesses. To do that, we're going to need good content designers who understand the web, technology and people.

All about the user:

Rule one for us is: "always start with user needs". We're aiming to create digital services that people prefer to use over their old-fashioned paper counterparts, and words play a big part in that. You'll represent users with the written word, so you need to be user-focussed and know how to write with a user, not a client/department in mind first and foremost.

All about you:

  • Take complex language and processes and make them simple to understand
  • Work with people who don't understand good web usability
  • Be able to explain your decisions/edits clearly

Responsibilities:

  • Write high quality content for our business' new digital services that will encourage people to use them
  • Develop content in such a way that it will encourage people who rarely go online to use the new services
  • Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey
  • Take complex language and processes and make them simple to understand
  • Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
  • Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally
  • Leads on all aspects of Content Design
  • Research of subject
  • Discussion with stakeholders and experts
  • Initial drafts of content to fit with UX design
  • Collaborating with user-researchers to test customer understanding
  • Iterating content

Suitable candidates should submit their CV in the first instance.

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