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  • Salary: £450 - £500 per day
  • Job type: Contract
  • Location: Telford, Shropshire
  • Sector: IT Audit
  • Date posted: 05/11/2018
  • Job reference: BBBH91731


The role is based in Telford on a 3-month contract.

Role Purpose:
The role holder will work within an Operations team such as data center. The role holder works with little supervision and is self-sufficient acting with some depth of specialization in supporting a set of products and or systems to help maintain the availability of the IT service. The role holder will be responsible for multiple aspects of technical support in order to enable the delivery of all requirements within their team. The role holder may have supervisory duties or deputize for a shift or team leader as necessary.

Devops Engineer working under the direction of the customer;


Delivery of Sprint based tasks. Cloud enablement technologies using automation. Eg, Deliver Cloud based AWX using Kubernetes


  • Hyperscale Cloud Project Delivery experience at implementation level with AWS and Azure
  • Automation experience at architectural and implementation with products such as Ansible Tower, Puppet, Salt
  • Enterprise Management experience at architectural, implementation in ELK and Splunk or similar

  • Confident coding expertise with Ansible, AWS, Azure, Google, Puppet, ELK, Splunk, Powershell.

Key Performance Indicators:

  • Meets and improves service level requirements.
    * Successful management of escalations in a timely manner.
    * Feedback from key stakeholders and team.
    * Errors with workarounds or fixes provided in a timely manner.
    * Correct application of severity, impact and priority.
    * Up to date personal learning plan available.
    * Correct evaluation, understanding and documentation of customer requirements.
    * Successful management and implementation of changes.
    * Performance of the individual against service level agreement or timely escalation of any customer omissions or errors.
    * Effective communication and contribution to team discussions.
    * Health & safety standards met.
    * Standards maintained for information security.

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