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Desktop Engineer - Field Services

  • Salary: Up to £200 per day
  • Job type: Permanent
  • Location: Malvern, Worcestershire
  • Sector: IT
  • Date posted: 08/11/2018
  • Job reference: 01

Desktop Engineer ( Field Services ) - 6 Month Contract - Malvern Or Farnborough

  • My client is looking for a Desktop Engineer ( Field Services ) for an initial 6 month contract based in either Malvern or Farnborough, working with a large world leader in defence & techology. The role will be full time on site and may require some out of hours working, and the client can offer a competitive daily rate.

Responsibilities:

  • 3rd line desktop support to enterprise users
  • Building and delivery of new desktop/laptop hardware & peripherals
  • Supporting Audio Video (AV) and Video Conferencing (VC) facilities
  • Corporate mobile devices
  • Managing of the helpdesk call system tickets (Resolve)
  • Management of DAMS (desktop asset management system)
  • Fault diagnosis/fix of corporate and standalone PC systems and peripherals
  • Remotely assist network management teams with "remote hands" for fault diagnosis/fix of the corporate data & voice networks and cabling infrastructure.

Required Skills:

An expert in some or all of the below:

  • Microsoft Certified Solutions Associate (MCSA) or equivalent Qualification
  • IOS, Linux and other operating systems
  • Comptia Security +
  • Comptia Network +
  • Comptia A+
  • ITIL V3 Foundation

Further Skills:

  • At least 2 years Proven track record in desktop support in an enterprise environment
  • Knowledge of structured Cabling and infrastructure & fault diagnosis
  • Microsoft Office applications
  • PC, laptop and printer hardware repair
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