Defect Manager

  • Location

    Corsham, Wiltshire

  • Sector:

    IT, Engineering

  • Job type:


  • Salary:

    £600 - £700 per day

  • Contact:

    Victoria Akokhia-King

  • Contact email:

  • Job ref:


  • Published:

    7 months ago

  • Duration:

    12 Months

  • Expiry date:


  • Client:


Role Title

Defect Manager


MOD Corsham


12 Months


£650 - £700p/day



A Defect Manager is required as part of a programme team supporting the assurance and delivery. The role for a Defect Manager to focus on managing the defects produced from both Infrastructure and Application testing. The Defect Manager is responsible for the implementation of the programme defect policy. The Defect Manager is the point of contact for all defect status related queries and own the defect policy and processes. As a defect manager you will be required to maintain and implement all aspects of the defect process.

Main Responsibilities:

  • The management and control of all defects within the programme.
  • Liaising with the Engineering, IT&T, and Service Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers.
  • Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle.
  • To own and chair daily defect meetings with all stakeholders providing clear actions.
  • Represent the programme position on the defect status on a regular basis.
  • Excellent oral and written communication skills at all levels within the company, plus good presentation skills.
  • Demonstrate experience of working in high pressure environments in previous roles.
  • Ability to manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues.
  • An excellent self-starter and be proactive and be able to provide previous evidence of these skills.
  • Ability to build relationships with internal and external stakeholders, influencing and persuading where appropriate and resolving any conflicts which arise.
  • The candidate must have the ability to adapt and learn from other team members, by additionally demonstrating an analytical and problem-solving ability.
  • Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience.
  • Demonstrable progress chasing and tracking
  • Time management and prioritisation skills
  • A degree level qualification or equivalent experience
  • Experience of JIRA, HP ALM and Test Rails.
  • ITIL foundation or intermediate.