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Data Analyst

  • Salary: Negotiable
  • Job type: Contract
  • Location: Stevenage, Hertfordshire
  • Sector: IT
  • Date posted: 11/09/2018
  • Job reference: BBBH86873

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Role: Data Analyst

Duration: 6 Months

Location: Stevenage

Start: ASAP

SC Clearance Required

A Data Analyst is required to work with the Service Architect Team, Enterprise Management Team and Service Management to develop and implement the Service Management Reporting Toolset solution, to integrate across all services. This will include identifying the data sources, data structures, report formats and any potential additional tooling with the objective of delivering the reports required to determine and present the performance against SLAs as part of the Future Support Contract.

The overseas country working week runs from Sun to Thu and so they will be required to be flexible and able to work to the routine of that country and be willing to travel to the Kingdom if required.

Working closely with the Service Management toolset implementation team in DNS, this role will be to define the Service Management reports and coordinate the configuration of the Service Management, Enterprise Management and Reporting tools, as required by the Future Support Contract.

Based in the UK, the Data Analyst will report to the Solution Owner and will be part of the transition phase.

Responsibilities will include:

  • Design build and supply ESM & MIS Solution:
  • Build test environment in UK, for update and expansion, based on virtual and physical infrastructure.
  • create builds for ESXi, Redhat OS and MySQL.
  • Ensure it is run at OS with secure staff.
  • Provide DC environment and DC LAN.
  • ServiceNow professional service install ServiceNow on to on premises infrastructure, providing ITSM, CSM and BSM
  • Link current Remedy into ServiceNow - Using a connector
  • Link other element managers into ServiceNow - Max of 9, one being CA Spectrum.
  • Manage the services using the ESM and MIS for 36 months on an overseas site.

Mandatory Skills Required:
Familiarity with specification of data architectures and data integration
* Familiarity with Reporting toolsets
* Familiarity with ITSM toolsets, preferably CA Service Desk Manager
* Knowledge of SDBM
* ITIL Foundation
* An understanding of Enterprise Management toolsets

Desirable Skills Required:
* Able to attend meetings at various locations within UK if required.

Please submit all relecant CV's at the first instance or contact me on 0161 924 1414

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