Customer Service Administrator - Remote - £11.45 per hour - 6 months
Customer Service Administrator - Remote - £11.45 per hour - 6 months
The pay rate on offer is £11.45 per hour and the duration of the contract is 6 months.
The role is working for a large multinational finance and insurance corporation.
Key accountabilities and measures
Speak directly with customers and identify their needs in order to provide an efficient and excellent service
Filter and direct email, fax and postal correspondence to the back office teams between calls
Represent the client to the highest of standards by achieving personal targets that contribute to the team performance
Be confident, enthusiastic, and flexible at all times, doing what you can to help the team succeed
Be professional and proactive at all times by ensuring that you are busy throughout the day
Work within a team of likeminded people, all striving towards the same goals
Build and maintain relationships with our customers and, just as importantly, your colleagues
Key skills
Experience in a customer service role/environment
Experience or knowledge of Insurance would be beneficial
Great attention to detail and organisation
Confident communicator
Competent using basic IT applications
