Customer Account Executive - Cheltenham

  • Location

    Cheltenham, Gloucestershire

  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Tom Rogers

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  • Published:

    6 months ago

  • Expiry date:


  • Client:


Customer Account Executive

Location: Cheltenham
Job Type: Permanent, Full Time

Due to a team restructure we are currently recruiting an experienced Customer Account Executive with outstanding customer service skills to join a world-leading Engineering company. The company is listed on the FTSE250 and works in the defence and aerospace industry. This is a fantastic opportunity for someone with MRP system experience to join the team and demonstrate their excellent customer service and organisational skills.

You will be responsible for -

· Providing exceptional customer service
· Liaising with other departments to ensure efficient customer delivery schedule
· Handling customer issues and resolve any problems and delays
· Updating all necessary parties on changes to requirements
· Keeping customers updated at each stage
· Processing all orders through the MRP system
· Helping to promote the business and its services and develop potential opportunities
· Sharing customer feedback to help develop improvement plans

You will have the following-

· Experience with MRP Systems
· Experience in a customer focused role
· Excellent communication skills with the ability to present if necessary
· Excellent organisational skills, delivering work on time
· Excellent IT skills, particularly all Microsoft Office products (Excel, Word, PowerPoint, Outlook)
· Problem solving skills
· Experience in Aerospace would be desirable
· A degree in a business/marketing field would be desirable

You will be joining a company with the commitment to produce only the highest quality and service, and strive for excellence in everything they do.

In return, you will be rewarded with a competitive salary plus amazing benefits including life assurance, private medical assurance, childcare vouchers and a share ownership plan. The position will be based in Cheltenham, UK.