CTI Architect - Computer Telephony Integration, Contact Centre, Cloud Leeds - Permanent - Excellent Salary CTI Architect - Do you want to join a fast-growing software consultancy who partner with world class technology providers? Do you have a background in contact centre environment as well as skills in computer telephony integration (CTI)? Then this may be the perfect role for you.Due to a significant growth with their client-base, my client is seeking to recruit highly talented, ambitious and motivated Architect with CTI experience to work on various transformational projects, therefore operating within a consultancy capacity.What will you be doing?Work with business clients to design their target customer experiencesArchitect and develop solutions using Amazon Connect to provide transformational customer experiencesProvide consultancy best practice to guide our clients with their cloud migration projectsProvide the ability to architect a vision and playback the solution to key business stakeholdersWhat will you require to hit the ground running?A solid background and understanding of contact centre environments (e.g. Avaya, Cisco, Mitel, Genesys)Good exposure to Workforce Management productsCTI development experience within the context of a telephony solutionExperience of working on several large-scale telephony deploymentsKnowledge of integration with 3rd party products (e.g. CRM and analytics software)Knowledge of enterprise development languages (e.g. Java, C, Python)Experience in consultancy would be preferable, but not essentialWhat will you receive in return?A competitive rewards package,A tailored development plan will be delivered to suit the needs of the individual and will cover all aspects of the role, including technical and non-technical skills.Support will also be provided to gain certifications and accreditations.Possible flexible working arrangementsIf you feel that you have the pre-requisite skills, please click 'apply' in the first instance.