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CRM Manager

  • Salary: £40000 - £60000 per annum + company benefits
  • Job type: Permanent
  • Location: Swindon, Wiltshire
  • Sector: CRM
  • Date posted: 08/08/2017
  • Job reference: J371773A

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An exciting and brand new opportunity has been created with one of the UK's online retailers for an experienced and dynamic CRM Manager to work closely with the Multi-Channel Marketing Director to focus on driving customer loyalty and retention through their online channel.

As part of a significant programme of positive business change and transformation, the CRM Manager will also deliver their strategy for driving retention of both new and existing customers and to create a true multi-channel experience for everyone.

Skills and experience required;

  • Retail and Ecommerce experience is essential
  • Experience in delivering a CRM program, including email and loyalty essential
  • Must be an active Social Media user and ideally from a business user viewpoint
  • Experience of gathering and analysing Customer Insight an advantage
  • Very strong written and communication skills are a must
  • Strong analytical skills with advanced excel/data handling skills
  • Proven leadership qualities
  • A good technical understanding of how websites work and experience of working with technical development teams would be beneficial

If you are a CRM Manager with the skills and experience described and would like a new role where you will be given autonomy and accountability, please reply with you most relevant and up-to-date CV for immediate consideration.