Accessibility Links

Copywriter - User Experience

  • Salary: £25000 - £30000 per annum + benefits
  • Job type: Permanent
  • Location: London
  • Sector: Web Development
  • Date posted: 21/12/2017
  • Job reference: J377993A

We're really sorry, but it looks like this job has already been filled.

Register your CV with us, see our latest jobs or use the search below.


We are actively looking to secure a creative and experienced Copywriter to join Experis.

Job Purpose

We Require a User Experience Copywriter who has worked on major digital projects in large corporate environments. The content required is 80% functional content and microcopy (i.e. instructions, labels, error messages, and calls to action) and 20% marketing or promotional content.

As a skilled Copywriter, you will create and deliver content for all our clients' digital platforms, including website, mobile apps, tablet content, emails, external marketing content, third-party sites and affiliate sites, working closely with relevant stakeholders to ensure that the content meets all necessary commercial and editorial standards.

Responsibilities include;

  • Work with UX, design and production team to ensure a seamless user experience.
  • Responsible for ensuring all content on digital banking properties is consistent with our tone of voice, house style and DDA guidelines, and that all audit requirements
  • Ensure workflow is correctly followed and our audit procedures are adhered to for all digital change
  • Manage sign-off process from first draft to final product, liaising with copy editors, product owners and regulatory stakeholders (i.e. legal, compliance, voice of customer)
  • Ensure that all copy published on the site is of the highest editorial standards, written grammatically, with maximum impact and free from all typographical and other errors.
  • Be an exponent of house style, and ensure it is followed in all content across all digital channels.
  • Maintain a high focus on the customer experience on all clients' digital properties
  • Interpret and ensure appropriate and accurate application of brand guidelines in the copywriting process.
  • Have a clear understanding of our client's and the Digital Banking business objectives, translating these into deliverables that drive commercial benefit and customer service improvements.

Essential skills/Knowledge

  • At least 3 years' experience working on digital content
  • Experience of working on complex digital user journeys
  • Experience in a large corporate organisation (not necessarily finance)
  • Experience working on native applications, secure environments and forms using prototypes or wireframes provide by a UX designer or information architect.
  • The skills to promote the benefits of great content to non-digital and non-content people, and to negotiate with stakeholders and reach a satisfactory compromise on the final content
  • Experience in working in an agile manner to flexible deadlines, delivering content to software developers
  • Ability to work with a team of visual designers, UX designers, business analysts, front-end developers and project managers
  • Ability to manage the copy deck from brief to delivery, collecting all sign-offs for audit trail and making any amends as necessary.
  • Ability to manage their own feedback cycle, sending all content to our copy editors and taking note of all change that the copy editors make
  • Background in a creative agency is not sufficient on its own; they must have client-side experience. Ideally experience working on customer-facing brands in a corporate environment.
  • Must be self-starter, able to organise timetable, manage stakeholders and follow processes.
Similar jobs
View more similar jobs